Incoming requestOperations
New project: equipment review
Please open a project for the equipment review. Use the existing customer record and let the team know when it’s ready.
Project brief.pdf 1 attachment
Independent engineering. Inside your business.
Hamato builds the missing connections between your software, your people, and the way work actually gets done.
Show me what’s slowing you downStart with one process your team is tired of doing by hand.
New project: equipment review
Example customer
Details found in your existing system.The project is prepared. Work starts with your approval.
The workarounds
A request lands in email, then someone copies it into three other places.
The information is in your systems, but finding it is still someone’s afternoon.
A routine handoff stops whenever the person holding it together steps away.
An actual installation
Professional services firm
In production since May 2026
A file arrived by email. Someone claimed a number from a spreadsheet, built the folder, and pulled public records one lookup at a time.
An intake system on the firm’s own server. It assigns the file number, creates the folder to the firm’s standard, retrieves the records, and files the documents.
The setup steps are connected. The records stay in the firm’s own environment.
Still in their hands: staff flag problems, and the firm’s own IT installs each verified release.
Read the installation detailsHow we start
Show me the real process, including the parts nobody put in the manual.
Agree on a bounded fix and what working will look like.
Connect the tools and environment your operation already depends on.
Check the result against the actual job before your team relies on it.
The person doing the work
Founder & engineer, Hamato
You work directly with me.
I spent twenty years producing and directing television: learning unfamiliar operations, solving problems on the ground, and delivering against a deadline.
Now I build the systems businesses run on. I’m the one who learns your process, builds the fix, and shows up to install it.
More about EddieStart with the thing that should be easier
One email about one stubborn piece of work.
I’ll tell you plainly whether I can help.